HomePad Support
Need help using the HomePad mobile app? Find guidance for account access, your building and apartment, payments, intercom and door access, or notifications.
Contact Support
What can we help with?
Account & Login
- Signing in or resetting a forgotten password
- Receiving or using an account invitation
Building & Apartment
- Finding your building or apartment
- Questions about linking an apartment to your account
Intercom & Door Access
- Missed or unavailable intercom calls
- Trouble opening a supported entrance
Payments
- Questions about an HOA payment or balance
- A payment that is pending or did not complete
Notifications
- Missing building announcements
- Notifications that do not arrive as expected
Contact information
Email the HomePad team about an issue with the mobile app.
support@homepad.am+374 91 25 05 08To help us understand the issue, include:
- Your name, building, and apartment
- The phone number or email associated with your account
- A short description of the problem and when it happened
- A screenshot, if useful and safe to share
Never send your password, verification codes, or bank card details by email.